Policies


Updated: February 20, 2020

This page informs you of many of our company policies.

This page is intended as a guide only, and we do not guarantee that it is up-to-date. Please contact us for our most recent policies.

Cancellations / Rescheduling

Technical Training Australia requires 48 hours notice for any changes being made to bookings or the full fee will be charged and payable.

As our trainers are scheduled in advance according to the bookings and to accommodate our small class sizes, it is essential that we are advised of any cancellation or rescheduling with as much notice as possible.

With more than 48 hours notice, bookings can be transferred to another suitable date and time while every effort is made to accommodate changes.

With less than 48 hours notice, bookings are non-transferable and if payment has not already been made, it will be due on the day of cancellation.

Please note: Any enquiries regarding bookings and changes must be communicated directly with the office administration staff and not your Trainer. It is preferred that you call us for bookings and changes to bookings.

Payments

Full payment for all bookings is required prior to tutoring / training.

Payments methods are eftpos, credit card, cash.

Please note: there is a surcharge for eftpos transactions.

Payments plans, if required, are available for our courses and must be arranged with the Financial Manager.

Privacy Policy

See our privacy policy page.

Policies Policy

All of TTA's policies, charges and surcharges are subject to change without prior notice.